On that short but sufficient list of sites I visit regularly for a chuckle is a site full of amusing conversations between store workers and their customers.
This one really tickled me today so I thought I’d share it here:
Me: “[Video game store], how can I help you?”
Caller: “I’d like to return my 320.”
Me: “You mean your Xbox 360?”
Caller: “Yeah, whatever, it has numbers in it.”
Me: “Okay, has it been opened?”
Me: “Then I can’t return the 360 for you. I can only give you a defective exchange.”
(At this point, caller gets very agitated and begins yelling and cursing on the phone.)
Me: “Ma’am, can you stop yelling?”
Caller: “I demand to speak to your manager! This is outrageous, you have no idea what you are doing in the retail business. Customers are ALWAYS right.”
Me: “To a certain extent, yes. I can give you a defective exchange, but that’s it.”
Caller: “Well, how the h*** am I supposed to know if my 360 works or not with the exchange?!”
Me: “You’ll know if it blinks green lights or red lights when you plug it into the TV.”
Caller: “I don’t have a f***ing TV!”
I’d love to be able to say that this sort of thing is restriced to America but a friend of mine used to work in a record store and they had a book filled with dumb conversations with customers, full of statments like “you really have to admire Arnie as an actor.”
I guess it won’t be long before they either have to start advertising televisions as the best Xbox accessories or adding a disclaimer to the boxes: will not work without a television.
For more amusing customer conversations – head over here.